FAQ
Everything you need to know about Mifeng Accelerator
What distinguishes Mifeng Accelerator from other accelerators on the market?
Mifeng Accelerator differs from traditional accelerators primarily due to its underlying protocol. Most accelerators still use IPsec or IKEv2, while Mifeng Accelerator fully adopts the WireGuard protocol, which has only 4,000 lines of code (compared to over 600,000 for IPsec), offering 3-5 times the transmission speed and significantly reducing battery consumption. Additionally, Mifeng Accelerator's no-logs policy has been independently audited by Cure53, and the audit report is fully transparent, achieving both speed and security.
Which operating systems and devices does Mifeng Accelerator support?
Mifeng Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Furthermore, Mifeng Accelerator offers detailed router configuration guides, supporting mainstream router firmware such as Asus, Netgear, OpenWrt, ensuring all connected devices in your home are protected with a single configuration.
What should I do if I am not satisfied with Mifeng Accelerator and want a refund?
Mifeng Accelerator offers a 30-day unconditional money-back guarantee. Within 30 days of purchase, if you are unsatisfied with the service, simply reach out through online chat or email support@vpnjs.net to contact the support team without needing to provide any reasons, and you can request a full refund. Refunds are typically processed within 1-3 business days back to your original payment method.
What is the actual connection speed of Mifeng Accelerator?
Mifeng Accelerator has over 3000 high-speed server nodes deployed around the world, and actual test results show that the average latency when connecting to Asia-Pacific nodes is below 30 ms, with North American connections averaging 80-120 ms. Download speeds can reliably exceed 500 Mbps on gigabit broadband. Thanks to the efficient WireGuard protocol, even in complex network environments, Mifeng Accelerator maintains stable and smooth connections.
What does Mifeng Accelerator's no-logs policy include?
Mifeng Accelerator's no-logs policy covers all aspects: no recording of your original IP address, no connection timestamps, no recorded websites or domains accessed, no DNS queries logged, and no traffic bandwidth usage data collected. All servers operate in a pure RAM environment, with data automatically erased upon physical reboot. This policy has been rigorously reviewed by the internationally recognized security auditing firm Cure53, and the complete audit report can be accessed on the Mifeng Accelerator website.
Mifeng Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, and others. Configuration steps typically include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Mifeng Accelerator; 4) entering your Mifeng Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.
Yes, Mifeng Accelerator has specifically optimized streaming connection performance. Our high-speed nodes can smoothly play 4K ultra-high-definition video content. Mifeng Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Mifeng Accelerator does not encourage users to violate any streaming platform's terms of service.
Thanks to the efficient design of the WireGuard protocol, the impact on internet speed from Mifeng Accelerator is minimal. In most cases, speed loss does not exceed 5-10% of your original bandwidth. In certain cases, if your ISP throttles specific traffic (like video streaming or P2P), using Mifeng Accelerator may actually enhance your speed, as the encrypted connection prevents ISPs from conducting deep packet inspection (DPI) and traffic identification.
Yes, the Lightning Edition of Mifeng Accelerator supports up to 6 simultaneous device connections, while the Premium Edition supports up to 10 devices. This means you can use accelerator protection simultaneously on phones, computers, tablets, smart TVs, and other devices without additional fees. If you need to protect more devices, it is recommended to configure Mifeng Accelerator on your router, providing protection for all devices in your home with a single setup.
Public WiFi is a high-risk scenario for hackers to steal data. When connected to Mifeng Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, preventing anyone on the same WiFi network from carrying out man-in-the-middle attacks or sniffing your data. Mifeng Accelerator also provides an automatic connection feature: when unsafe WiFi networks are detected, accelerator protection is automatically activated.
Yes, Mifeng Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The auditing team thoroughly examined Mifeng Accelerator's server infrastructure, codebase, and operational processes, confirming that Mifeng Accelerator does not record any identifiable user data. The complete audit report is publicly accessible on the Mifeng Accelerator website.
Yes, Mifeng Accelerator offers a native Linux command-line client, supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client fully supports WireGuard protocol, split routing, and kill switch among all core features.
Yes, the Premium Edition of Mifeng Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is exclusively assigned for your use and is not shared with other users.
Mifeng Accelerator has comprehensive leak protection mechanisms built-in: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents your real IP from being exposed through WebRTC interfaces; IPv6 leak protection guarantees that IPv6 traffic is also protected. You can use the built-in leak testing tool in the Mifeng Accelerator client or visit third-party testing websites to verify your protection status.
Mifeng Accelerator's custom obfuscation protocol disguises accelerator traffic as ordinary HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict internet restrictions, Mifeng Accelerator's obfuscation mode can help users break through blocks and regain access to the free internet. However, please note that Mifeng Accelerator advocates responsible accelerator usage and compliance with local laws and regulations.
Mifeng Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency for payment provides additional anonymity. All payment channels are processed through PCI DSS certified secure gateways to ensure your payment information is safe.
Mifeng Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Yes, Mifeng Accelerator offers extensions for Chrome and Firefox. These browser extensions run lightweight, encrypting only the traffic within the browser (not affecting other applications). They are particularly suited for scenarios where quick IP location switching is needed, such as cross-border shopping comparisons. The browser extensions also include built-in WebRTC leak protection and ad-blocking features.
Mifeng Accelerator offers several customer support channels: 1) 24/7 online chat—visit the Mifeng Accelerator website to engage in real-time chat with support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team provides bilingual service in both English and Chinese.
The Lightning Edition and Premium Edition of Mifeng Accelerator come with built-in ad blocking and malicious site protection. This feature operates at the DNS level, maintaining a domain blacklist with over 1 million rules, blocking the loading of ad trackers, malicious domains, and phishing sites during the DNS resolution phase. This method is more efficient than traditional browser ad blockers since it stops unwanted connection requests at the network layer.